If you see inaccuracies in our content, please report the mistake via this form. If we have made an error or published misleading information, we will correct or clarify the article. I understand the frustration when things don’t work the way it should. Open the Console application by typing Console into Spotlight or navigating to Application -> Utilities -> Console.app. Hello, Looking at some of the other postings in the forums, you might want to try this article: Update Office for Mac automatically - Office Support () Theres a link for downloading the latest version of the AutoUpdate tool that seems to have helped some folks. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. Hi Randy, I will be glad to help you with the issue you have with the apps on the computer. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. Locate and drag Microsoft AutoUpdate.app to the Trash 4. Locate the folder named something like MAU or MAU2.0 and open that directory 3. Be sure to include the version number and OS version when asking your question. From the Finder of MacOS, pull down the Go menu and choose Go To Folder (or hit Command+Shift+G) and enter the following path: /Library/Application Support/Microsoft/ 2. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive. I suggest that you remove what you have: Uninstall Office for Mac - Office Support. Important: Before trying any of the solutions below, make sure you back up your personal files. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. It appears the update did not complete successfully. Open the Finder utility from the Menu Bar, go to Applications, and search for the Microsoft Office app that is causing the issue on your Mac. ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. The log snipped does not provide enough information to pinpoint the cause.
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